International Regulatory Consultants
Consultancy services to governments & industry participants
International Regulatory Consultants
International Regulatory Consultants (Australia) provides consultancy services to governments and to industry participants in relation to a broad range of regulated industries.
With decades of experience in regulating and supporting industry in the fields of liquor and gambling, consumer protection, product safety, charities and occupational licencing, we can assist governments and industries in all areas of regulation, compliance and consumer protection.
For government agencies:
Legislative Reform – drafting, developing and consulting on new or existing legislation and regulations
Policies, Procedures and Practice Directions – developing or redrafting policies, standard operating procedures and practice directions
Complaint Handling – Implementing or reviewing complaint handling practices and procedures
Compliance Programs and Inspection Practices – Drafting or reviewing regulatory compliance programs and inspection regimes and models
Investigation Referral Processes – Developing and reviewing processes for the identification and referral of matters for investigation
Investigation Practices – Developing or reviewing practices and procedures for the conducting of investigations
Gambling Harm Reduction – Developing or reviewing laws, practice directions and industry practices to ensure best practice gambling harm reduction measures implemented across online wagering, gaming machines, lotteries and casinos including advertising of gambling products
Alcohol Harm Reduction – Developing or reviewing laws, practice directions and industry practices to ensure best practice alcohol harm reduction measures are implemented including over the bar, in bottle shops and off-licence and online sales and the advertising of alcohol products
Consumer Protection – Developing and reviewing laws, guidelines and industry practices in relation to the sale of products and services, warranties and product safety
Consumer Protection – Developing and reviewing laws, guidelines and industry practices in relation to the sale of products and services, warranties and product safety
Training Programs – Developing and implementing inspector and investigator training programs
Education Programs – developing industry and consumer education programs
Licensing Models – Developing and implementing licensing programs across a broad range of industries including fitness and propriety tests and skills and experience requirements
Harmonisation – exploring opportunities to harmonise jurisdictional laws, codes, schemes and processes across states and provinces
Public and Industry Consultation – Conducting public consultation and across industry consultation in relation to legislative reform or new operating practices
For industry:
Business Start Ups – Assistance in navigating government requirements for the commencement of a new hospitality or industry business
Applying for Licences – Advising businesses in relation to applying for licences
Policies and Procedures – Developing or reviewing policies and procedures across all industries to ensure consumer protection and customer and staff safety
Regulatory Compliance Programs – Developing or reviewing regulatory compliance programs across a broad range of regulated industries to ensure compliance with government requirements
Senior Leader and Staff Training Programs – Developing and conducting training sessions for senior leaders and staff in the areas of regulatory compliance, consumer protection, alcohol and gambling harm minimisation
Navigating 3 Tiers of Government and Dispute Resolution – Assisting businesses in resolving disputes with councils and government agencies to achieve mutually beneficial outcomes.
Services
Our areas of specialty include:
Gambling
Regulation of casinos, gaming machines, lotteries, online gambling, wagering with a focus on legislative compliance, advertising, gambling harm reduction measures and counter-terrorism funding and anti-money laundering
Liquor licensing and regulation
Licensing and compliance for all hotels, clubs and bars to ensure alcohol harm minimisation measures, fitness and propriety assessments and patron safety practices are in place
Consumer protection
Ensuring legislation and practices and procedures are in place for the provision of goods and services to provide consumer protection, warranty and refund rights and industry and consumer awareness campaigns
Occupational Licensing
Establishing licensing regimes, ensuring compliance with existing requirements, training packages and developing inspection and investigation practices in industries including:
- Security agents
- Real estate rental and sales agents
- Conveyancers
- Plumbers, gasfitters and electricians
- Builders
Charities
Licensing and registration of charities and establishing policies and procedures to ensure compliance, disclosure and public awareness and education.
Consumer Education and Awareness
Developing education campaigns to empower consumers with knowledge about their rights and responsibilities in areas including:
- Residential Tenancies
- Fair trading and consumer protection
- Engaging with trades
Small businesses
Assistance in establishing a new business or expanding a business and understanding licensing and regulation requirements and compliance obligations, systems and practices.
Training Packages
Developing training and development packages for staff of government agencies or businesses and providing training.